Privacy Policy

1. Information We Collect

We collect personal and business information that you voluntarily provide to us when expressing an interest in obtaining information about our IT services, CA services, loan assistance, or the Connector Network programme. The information collected may include:

• Contact Identifiers: Full legal name, email address, and Indian telephone/mobile number.
• Location Information: State, city, district, and geographical region where you or your business operates.
• Business & Professional Details: Enterprise or trade name, nature of business, professional category (e.g. consultant, cyber cafe operator, freelancer, agency), and commercial background.
• Enquiry & Requirement Details: Specific service requirements, project scope, questions, or introductory messages submitted via our forms.
• Technical Device & Browsing Data: IP address, browser type and version, operating system, referring URL, time stamp, and session navigation paths collected automatically for security and analytical diagnostics.

2. How We Use Information

We use the information collected through our website for legitimate commercial and operational purposes, including:

• Responding to Enquiries: Answering questions, providing service overviews, and connecting you with the appropriate technical, tax, or loan support specialists.
• Processing Connector Applications: Evaluating eligibility, executing written partner agreements, and setting up access to partner tools and training materials.
• Communication: Transmitting transactional confirmations, operational updates, administrative notifications, security alerts, and requested service updates.
• Service Improvement & Analytics: Analyzing platform usability, enhancing site responsiveness, diagnosing technical errors, and refining user experience.
• Fraud Prevention & Legal Compliance: Detecting, preventing, and addressing fraudulent activities, unauthorized system access, or violations of our terms.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third-party marketers. Information is only shared under the following strictly defined circumstances:

• Internal Service Fulfillment Teams: Your details may be shared with dedicated technical developers, chartered accountants, or lending coordinators within our trusted ecosystem solely to fulfill the services or proposals you explicitly requested.
• Service Providers & Infrastructure Hosts: Trusted vendors who provide website hosting, database storage, email transmission, or security auditing under strict contractual obligations of confidentiality.
• Legal & Regulatory Mandates: Where required by applicable Indian law, subpoena, court order, or governmental authority, or where disclosure is necessary to protect the safety, legal rights, or property of ANREXHUB, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, corporate restructuring, or asset reorganization, user information may be transferred as an operational business asset under comparable confidentiality standards.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, destruction, loss, alteration, or disclosure. These measures include:

• Encrypted data transmission utilizing Transport Layer Security (HTTPS / TLS 1.3).
• CSRF (Cross-Site Request Forgery) protection on all electronic enquiry endpoints.
• Access restrictions ensuring only authorized personnel have permission to review customer enquiries.
• Regular monitoring for potential software vulnerabilities and threat mitigation.

However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

ANREXHUB uses cookies and similar tracking technologies to improve platform functionality and remember user preferences:

• Session Cookies: Temporary cookies required to manage user sessions, ensure CSRF form security, and retain navigation states during your visit. These are deleted when you close your web browser.
• Preference Cookies: Used to record specific user choices (such as dismissing the lead enquiry popup modal for a 3-day cooldown period).
• Analytics Cookies: Anonymous aggregated data metrics to comprehend traffic patterns, visitor counts, and page popularities to refine our website architecture.

You can manage or disable cookies directly through your web browser settings. Disabling essential session cookies may impair the functionality of interactive submission forms.

6. Third-Party Links & External Services

Our corporate website features external hyperlinks pointing to dedicated service portals (such as IT service portals, CA advisory platforms, loan aggregators, and the Connector Panel).

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was originally collected, including satisfying legal, accounting, reporting, or partner agreement obligations. When personal data is no longer required, it is securely deleted or anonymized in accordance with industry best practices.

8. Your Rights & Choices

Depending on your jurisdiction and in accordance with applicable Indian data protection principles, you may exercise the following rights regarding your personal information:

• Right to Access: Request confirmation of whether we process your data and receive a summary of information held.
• Right to Correction: Request rectification of inaccurate, incomplete, or out-of-date personal details.
• Right to Erasure: Request the deletion of your personal contact records, subject to statutory retention requirements.
• Right to Withdraw Consent: Withdraw previously granted consent for marketing or partner contact at any time.

To exercise any of these rights, please communicate in writing to our designated privacy contact at support@anrexhub.com.

9. Policy Updates

We may revise and update this Privacy Policy periodically to reflect changes in our operational procedures, technological standards, or statutory legal obligations. Any modifications will be posted directly on this page with an updated "Last Updated" date. Your continued utilization of our website following the posting of an updated policy signifies your acknowledgement of the revised terms.

10. Contact for Privacy Inquiries

If you have questions, feedback, or concerns regarding this Privacy Policy or ANREXHUB's data handling practices, please contact us: